County Ville — Privacy Policy
Welcome to County Ville – A Luxury Farm Stay ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our property, use our website, or interact with us in any other way.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Contact number
- Email address
- Postal address
- Government ID (for verification as required by law)
- Payment and billing information (processed securely via third-party providers)
Non-Personal Information
- Browser type and version
- IP address
- Device details
- Website usage data (through cookies and analytics tools)
Booking and Stay Details
- Check-in/check-out dates
- Preferences and special requests
- Feedback and reviews
2. How We Use Your Information
We use your information to:
- Process and confirm bookings
- Provide personalized hospitality and customer support
- Communicate about offers, updates, or policy changes
- Improve our property, website, and services
- Comply with legal or regulatory requirements
We will only use your data for purposes you have consented to or that are necessary to provide our services.
3. Sharing of Information
We do not sell your personal data. We may share information only in these cases:
- With trusted third-party service providers (e.g., booking platforms, payment gateways)
- With government authorities when required by law
- With marketing or analytics partners (for internal improvements only, never for resale)
All partners are required to maintain confidentiality and data protection standards.
4. Cookies and Tracking Technologies
Our website may use cookies to improve user experience, analyze traffic, and offer tailored content. You can choose to disable cookies through your browser settings, but some site features may not function properly.
5. Data Security
We use industry-standard security measures to protect your information from unauthorized access, disclosure, or loss. While we take reasonable precautions, no online transmission is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent to marketing communications
- Request a copy of your stored information
To exercise these rights, contact us using the details below.
7. Retention of Information
We retain your data only as long as necessary for business, legal, or regulatory purposes. After that, it is securely deleted or anonymized.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing any information.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and the "Last Updated" date will be revised accordingly.
